Privacy Policy

01Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our Services, and information from third-party sources used to evaluate and underwrite financing requests.

Information You Provide

• Contact details — full name, email address, phone number, and mailing address submitted through our quote forms or contact requests.
• Loan scenario details — property type, property address, loan amount requested, purpose of financing, purchase contract status, and timeline to close.
• Financial information — income, assets, debts, employment history, credit authorization, bank statements, tax returns, and other documentation required to evaluate a loan application.
• Business information — for broker partners and entity borrowers, this may include business name, EIN, ownership structure, and operating documents.
• Communication content — records of calls, texts, emails, chat conversations, and any documents you upload or send to us.

Information Collected Automatically

• IP address, device type, browser, operating system, and approximate geographic location.
• Pages visited, time on page, referring URLs, and click activity within our Services.
• Cookies, pixels, and similar tracking technologies (see Section 4).

Information From Third Parties

• Credit bureaus and consumer reporting agencies (with your authorization).
• Identity verification, fraud prevention, and anti-money-laundering service providers.
• Public records, property databases, title companies, and appraisal services.
• Marketing partners, lead-generation platforms, and referral sources who have your consent to share your information with us.

02How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Evaluating loan scenarios, underwriting applications, and routing qualified deals to appropriate lending partners.
• Communicating with you about quotes, applications, document requests, closings, and account servicing.
• Verifying your identity and protecting against fraud, unauthorized transactions, and misuse of our Services.
• Sending you marketing communications, follow-ups, and educational content (which you may opt out of at any time).
• Operating, maintaining, and improving the performance, security, and user experience of our Services.
• Complying with applicable laws, regulations, court orders, and government or regulatory requests.
• Enforcing our terms, defending against legal claims, and protecting the rights and safety of our company, our partners, and our users.

03Sharing & Disclosure

We do not sell your personal information. We may share information in the following limited circumstances:

• Lending partners and capital providers — banks, private lenders, and capital sources we route your scenario to in order to obtain a quote or close your loan.
• Service providers — vendors that support our operations, including hosting, CRM, email and SMS delivery, document storage, e-signature, analytics, and identity verification.
• Settlement and closing parties — title companies, escrow agents, attorneys, appraisers, and insurance providers required to close your transaction.
• Affiliates and brand entities — our affiliated platforms (including lendInvestors.com and InvestorsFundingGuide.com) when relevant to your inquiry.
• Legal and regulatory disclosures — when required by subpoena, court order, regulator, or applicable law, or to investigate suspected fraud or illegal activity.
• Business transfers — in connection with a merger, acquisition, financing, or sale of all or part of our business assets, subject to standard confidentiality protections.

All third parties that receive personal information from us are contractually required to handle it securely and only for the purposes for which it was disclosed.

04Cookies & Tracking Technologies

Our Services use cookies, pixels, web beacons, and similar technologies to recognize your device, remember your preferences, measure performance, and deliver relevant marketing.

• Essential cookies — required for the site to function, including form submission and security.
• Analytics cookies — help us understand how visitors use our Services (for example, Google Analytics).
• Advertising and retargeting — allow us and our partners (such as Meta, Google Ads, and LinkedIn) to show you relevant ads on other platforms.

You can disable cookies through your browser settings, but doing so may affect the functionality of some features. We honor "Do Not Track" signals where legally required and offer opt-out controls described in Section 6.

05Data Security

We maintain administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your information. These include encryption in transit (TLS/SSL), access controls, secure document storage, employee training, and ongoing monitoring of our systems.

Despite these measures, no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security, and you transmit information to us at your own risk. If we become aware of a security incident affecting your personal information, we will notify you in accordance with applicable law.

06Your Rights & Choices

Depending on where you live, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to correct information that is inaccurate or incomplete.
• Deletion — request that we delete your information, subject to legal and regulatory record-keeping obligations.
• Opt-out — unsubscribe from marketing emails using the link at the bottom of any message, or reply STOP to opt out of SMS messages.
• Restrict or object — limit certain processing activities, including profiling for marketing.

To exercise any of these rights, contact us using the details in Section 12. We will respond within the time period required by applicable law and may need to verify your identity before fulfilling your request.

07GLBA Privacy Notice

Because we offer financial products and services, we are subject to the federal Gramm-Leach-Bliley Act ("GLBA") and its implementing Privacy of Consumer Financial Information rule (Regulation P).

You may have the right to limit certain sharing under GLBA. To request limits on sharing or to receive our full GLBA disclosure statement, contact us at the address in Section 12.

08California Resident Rights

If you are a California resident, the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), provides you with additional rights, including:

• The right to know what categories and specific pieces of personal information we have collected about you.
• The right to delete personal information, subject to certain exceptions.
• The right to correct inaccurate personal information.
• The right to opt out of the "sale" or "sharing" of personal information (we do not sell personal information as defined by the CCPA).
• The right to limit the use of sensitive personal information.
• The right to non-discrimination for exercising your CCPA rights.

Certain information collected as part of a financial transaction is exempt from the CCPA under the GLBA exemption. To submit a verifiable consumer request, contact us using the details in Section 12.

09Children's Privacy

Our Services are intended for individuals aged 18 and over and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can delete it.

10Third-Party Links

Our Services may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party site you visit before providing any personal information.

11Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated through our website or by direct notice where appropriate. Your continued use of the Services after an update constitutes acceptance of the revised policy.

12Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your rights, or need to report a privacy concern, please reach out to us using the information below.